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Tax return reform is an excellent first step toward tax reform.
by Michael Jennings
Futurepower ® Technological Due Diligence
(January 8, 2009 version)
Austan Goolsbee, an economic advisor for President Obama, wrote an excellent April 7, 2006 op-ed article for the New York Times, Why Tell the I.R.S. What It Already Knows? (PDF) The idea is that the IRS could send "Simple Returns" to the 40% of the
taxpayers with simple tax situations. The Simple Returns would
already be filled with information that the IRS gets from employers and
banks. If there is no error, the taxpayer would simply sign the form
and send it with a check, or a request for refund.
Many people have
suggested wholesale tax reform, but experience has shown that all-at-once tax reform is
not something that can be accomplished, either politically or technically. The issues are too complex to be resolved all at
one time.
However, rapid step-by-step reform
would be successful, if each step is appropriately simple. The Simple Return is an excellent first step. The next step would be an online tax return preparation system that would help in the preparation of the tax returns
of the 60% of the taxpayers who cannot not use a Simple Return.
The federal and state tax codes are messy. Sometimes state tax
regulations even conflict with federal regulations. Sometimes the
explanations about how to fill the forms are confused; sometimes the
explanations are confused because the tax law itself is confusing.
Online tax return preparation allows changing the
tax return system instantly as each tax wrinkle is resolved.
The online system
would start with Simple Returns and build in complexity, a little at a time,
until most or all taxpayers are served. Taxpayers with simple tax situations who didn't want to use the online
system could continue to ask for Simple Returns by mail. Those who are comfortable
online could see and file their Simple Returns online, saving the
government the cost of mailing the returns to the taxpayer, opening envelopes that contain
returns, and scanning and checking the mailed returns.
To allow initial use of the online system, the IRS would issue
participating taxpayers a user name and password by mail. When they
logged in, taxpayers would be presented with forms already
filled with the information the federal and state governments know. The
federal and state information needed from the taxpayer would be
consolidated. Using information supplied by the taxpayer, the system
could generate completed tax returns that would be accepted online,
with confirmation of receipt mailed by the federal government.
There are sociological problems with establishing an online tax return system.
One such problem is that states won't cooperate immediately. In that
case, the federal system could still help taxpayers prepare their
state returns online. Taxpayers in states that don't cooperate
immediately could use the online calculations to enter information on
traditional state forms, or the online system could print those forms.
Another sociological problem is that tax return preparation services
make billions of dollars helping taxpayers deal with the present mess, and they won't want to lose the income.
In Oregon, tax return preparers quoted us $1800 to $2200 per year to
prepare returns for our professional corporation. We discovered that they don't worry
about being accurate, since only about 1/3 of 1% of the returns are
audited. The ones we found all use Intuit professional tax return
preparation software. They all ask their prospective customers to use
Intuit Quickbooks accounting software. The significance of that
question is that they merely take the Quickbooks file produced by the
taxpayer and import the information into the professional tax return
preparation software, and they are close to being finished. I calculate
that they are often making more than $300-$600 per hour from small business
customers, most of whom make less than $70 per hour.
A third sociological problem is that the present wildly complicated tax
return system makes work for employees of the federal and state
governments. With the online system, many government employees simply
wouldn't be needed.
The sociological problems must be resolved in the gentlest possible way.
There is an important principle of government that needs to be
explained and thoroughly established. The government must always act in
favor of the people in general. The government cannot support the
profits of companies if in doing so it would act in conflict with the general
interests of citizens.
Considering past experience, it is to be expected that those who profit from the present inefficient system
would try to make political trouble for tax return reform
proposals. This is a worry, but not a huge worry apparently, since so
many people are extremely unhappy with the present system.
A group that is skilled in computer programming
but has little skill in dealing with sociological problems would not
be successful in designing and making a federal online tax return system.
These are the skills needed:
- The designers must be professional communicators. They must be
prepared to do the work of communication themselves, leaving as little
as possible for users of the online system. Everything about the operation of the system must be clearly explained.
- The designers must be skilled computer programmers.
- One of the biggest challenges is that the designers must resolve
big problems, while at the same time being willing to attend to the
thousands of tiny details presented by the design of any successful
system.
- The designers must be especially skilled at designing user
interfaces. Most programmers don't like or don't appreciate that part
of programming.
- The designers must understand the hardware that will deliver
online services to millions of taxpayers. Most computer programmers are
not sufficiently knowledgeable about computer hardware.
- Many of the problems are fundamentally social problems. For
example, people who have been doing the same thing repeatedly for years
often resist change. The designers must be skilled at resolving social problems.
- Each of these skills interacts with the others, so those who work on the system must have all of the skills.
It is worth repeating is that tax return reform is an excellent first step toward tax reform.
The 60% of the people who can't use a Simple
Return and who would be benefited most by an online system tend to be the
most politically influential voters.
The tax return system is far more anti-taxpayer than most people
realize.
The idealism of the Obama administration allows unprecedented improvements.
Austan Goolsbee's April 7, 2006 op-ed article in the New York Times,
Why Tell the I.R.S. What It Already Knows? (PDF)
http://faculty.chicagogsb.edu/austan.goolsbee/website/PDFs/nyt.apr7.2006.irs.pdf
http://www.futurepower.net/GOV/tax_return_reform.html
http://www.futurepower.net
Copyright ©2009 Michael Jennings.
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